Returns & Exchanges
At Canmake, we want you to be completely satisfied with your beauty purchases. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original box, ensuring all protective seals are intact and the RA number is clearly marked on the outside.
Ship the Items
Send your package back to our distribution center using a tracked shipping method to ensure it arrives safely at our facility.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing